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Functioning of the Russian banking services market in 2022. Retail: trends and prospects

https://doi.org/10.34020/1993-4386-2023-1-50-56

Abstract

The article discusses the impact of sanctions on the Russian banking services market: on the payment banking business, the real state of bank deposits of individuals and retail bank lending, also determines the directions for the development of sales channels for banking services. The authors attempted to reveal the main trends in the development of alternative channels for the sale of banking services by Russian banks, instead of service offices, also gave recommendations to commercial banks on improving the functionality of digital sales channels.

About the Authors

Nina G. Protas
Novosibirsk State University of Economics and Management
Russian Federation

Nina G. Protas – PhD in Economics, Associate Professor, Head of the Department of Financial Market and Financial Institutions

Novosibirsk 



Elena P. Shustova
Alikhan Bokeikhan University
Kazakhstan

Elena P. Shustova – PhD, MBA, Vice-Rector for International Cooperation

Semey 



Dar'ya Yu. Iordan
Novosibirsk State University of Economics and Management
Russian Federation

Dar'ya Yu. Iordan – Lecturer at the Department of Financial Market and Financial Institutions

Novosibirsk 



Aleksandr R. Shaptala
Kursk State University
Russian Federation

Aleksandr R. Shaptala – PhD student, Department of Economics and  Accounting

Kursk 



References

1. Blagoev V., Shustova E., Protas N. Work motivation of bank employees in case of implementing AI and robots in the bank activities: comparative analysis of Russia and Kazakhstan. Economic Studies journal. 2022. Issue 7. РР. 63–80.

2. Shustova E., Blagoev V. Risk management in the Internet Banking: the Case of Kazakhstan. Economic Studies journal. 2018. Issue 5. РР. 135–147.

3. Blagoev V., Zhelev P., Shustova E. Internet banking: analysis of the influence of factors on the example of the Republic of Bulgaria and the Republic of Kazakhstan, Nauka o cheloveke: gumanitarnye issledovaniya,2019,No. 3, pp. 178-193. DOI: 10.17238/issn1998-5320.2019.37.178 (In Russ.)

4. Blagoev V., Shustova E. The role of digital technologies in the development of banking activities of the economy, Nauka o cheloveke: gumanitarnye issledovaniya, 2019, No 2, pp. 139-151. DOI: 10.17238/issn1998-5320.2019.36.139 (In Russ.)

5. Dauletkhanova Zh. D., Tazhigulogova A. Zh., Baimamyrov B. A., Mel'debekova A. D. The role of digital technologies in the development of banking activities of the economy, Aktual'nye aspekty politicheskoi konfliktologii: tsifrovizatsiya, virtualizatsiya [Current aspects of political conflictology: digitalization, virtualization], Collection of scientific articles based on the materials of the International Scientific and Practical Conference of teachers, graduate students, students and practitioners (Penza, December 18, 2020), Penza: Izdatel'stvo Penzenskogo gosudarstvennogo universiteta, 2021, pp. 136-140. (In Russ.)


Review

For citations:


Protas N.G., Shustova E.P., Iordan D.Yu., Shaptala A.R. Functioning of the Russian banking services market in 2022. Retail: trends and prospects. Siberian Financial School. 2023;(1):50-56. (In Russ.) https://doi.org/10.34020/1993-4386-2023-1-50-56

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ISSN 1993-4386 (Print)